One2Call Blog

Is Microsoft Teams Direct Routing Right For My Business?

Nov 16, 2020 12:00:00 PM / by Danny Kirkby posted in Microsoft, teams, direct routing


If you’re currently using Microsoft Teams for your business communications, it’s quite likely that you’ve already heard of Microsoft Teams Direct Routing. A large number of businesses today are simplifying their business communications by switching to Microsoft Direct Routing while still there are many that can’t seem to decide if this modern day solution is right for them or not. If you are also stuck with this decision, not knowing whether to make a switch or continue with your existing business telephony solutions, let’s explore in detail what Direct Routing for Microsoft Teams actually is and how it can help your business.

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Protect your Cisco UCM investment with Microsoft Teams integration.

Nov 9, 2020 12:26:14 PM / by Alex Hodgson posted in Cisco, office 365, Microsoft, teams


This article is a snippet from our longer Full Guide to Microsoft Teams PBX integration.

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Integrate your Mitel with Microsoft Teams

Nov 5, 2020 5:00:00 PM / by Danny Kirkby posted in pbx, Microsoft, Mitel, teams, direct routing


This article is a snippet from our longer Full Guide to Microsoft Teams PBX integration.

Microsoft Teams is a truly excellent platform for internal communication and collaboration, but now the dust has settled on the Covid-inspired rush to adopt Teams, many business and IT managers are left wondering where that leaves their existing telecom infrastructure.

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Can I use Microsoft Teams as a full feature Phone System?

Oct 21, 2020 12:15:00 PM / by Danny Kirkby posted in Microsoft, teams, direct routing


Businesses need smooth communications internally among employees and externally with customers and clients. Some companies still use the traditional communication method, aka PSTN or public switched telephone network. Some use newer methods.

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Full guide to Microsoft Teams PBX integration.

Sep 30, 2020 10:00:00 AM / by Alex Hodgson posted in Avaya, call centre, Cisco, office 365, Panasonic, Phone systems, Microsoft, Mitel, NEC, teams, integration


If you're running Microsoft Teams and a phone system (PBX) from the likes of Cisco, Avaya, 3CX and others, and want to improve internal efficiency by learning how much the two can integrate, this blog is for you.

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Live transcription and translation coming soon to PowerPoint for Microsoft 365.

May 4, 2020 8:15:00 AM / by Danny Kirkby posted in office 365, Microsoft


Microsoft will soon be enabling a new PowerPoint feature which make live presentations more inclusive, easier to follow, and just plain better!

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Microsoft's Domestic Calling Plan prices slashed.

Apr 9, 2020 4:59:41 PM / by Alex Hodgson posted in office 365, phone system, Microsoft


UPDATE: Prices and service details now available here.

As experts in both business voice and Microsoft 365 solutions, we've been working along our roadmap of building alternatives to Microsoft's extortionate Calling Plans for a while, but what with "one thing and another" (nod, wink) causing half the world to suddenly realise out of the blue that Microsoft Teams is brilliant, we've had to pretty much turn our roadmap into a teleportation device!

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Direct Routing for Microsoft Teams explained in under 5 minutes

Mar 31, 2020 7:30:00 AM / by Alex Hodgson posted in office 365, Microsoft, teams


Direct Routing for MS Team in under 5 mins FINAL
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Microsoft Teams: Chat-based collaboration now live in Office 365.

Mar 21, 2017 11:09:59 AM / by One2Call posted in News, Microsoft


Microsoft's rival to Slack, the popular chat-based collaboration tool for businesses, is now live in Office 365 giving users even more value from their monthly fee.

What is Microsoft Teams?

Imagine the chatability and shareability of Whatsapp or Facebook but for work stuff only!

That's essentially what Teams for Office 365 is; a group instant messaging platform designed to get your team chatting, sharing and collaborating on work projects as eagerly and frequently as they do with their social lives!

However, it's also much more useful than that:

  • Instant group chat - get instant input from your team wherever they are.
  • Private chats - keep HR and management chats secure.
  • Skype integration - use Voice and video in instant virtual meetings.
  • Cross-platform - collaborate properly and instantly by sharing live Word, Excel, Powerpoint SharePoint, Power BI and more directly into the chat.
  • Security - data is encrypted in transit and at rest, keeping your company data safe. 

Take a look for yourself:

How do I get Microsoft Teams?

Simple - get Office 365!

From just £3.95 per month you get:

  • Ability to work from anywhere and any device
  • More than 20 programs included.
  • Always the latest version, straight away
  • 99.9% uptime guarantee

Contact us today to get started or for your free trial.

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Microsoft are making managing shift workers easy with StaffHub for Office 365.

Jan 16, 2017 3:41:20 PM / by One2Call posted in News, office 365, staffhub, Microsoft


StaffHub is a cloud-based platform that enables staff workers and their managers to manage time, communicate, and share content.

Office 365 is Microsoft's fastest growing product in Microsoft's history, and it's easy to see why. It seems a week doesn't go by without another killer app being announced and the latest - StaffHub - seems to tackle an age-old problem with a really clear and simple interface.

Put simply, it gives workers a simple app in which they can manage their own shifts and holidays, communicate with each other, and even see company training videos, and all with the oversight and approval of their managers.

Key features for managers include:

  • Create work schedules for individuals or teams
  • Approve or deny holidays and shift swap requests
  • Communicate directly with individuals or groups
  • Share content such as company news, policy, or training videos

Key features for staff:

  • View your upcoming schedule anytime via the app
  • Arrange shift swaps directly with co-workers (and send them for approval)
  • Request time off quickly and easily
  • Communicate directly with colleagues or teams
  • View company information and company announcements.

For a demo of what StaffHub looks like, view the video below.

How do I get StaffHub?

Along with a host of other great productivity apps (such as Skype for Business, Teams, Planner and Flow) StaffHub is included with Office 365 Business plans and is available now.

Get in touch with your Office 365 administrator, or if you don't have Office 365, arrange your FREE NO OBLIGATION TRIAL with One2Call now.

See StaffHub in action

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