One2Call Blog

One2Call is CHAS Premium Plus approved.

Nov 1, 2019 11:58:17 AM / by Alex Hodgson posted in News


One2Call is extremely proud to have successfully upgraded its CHAS (Contractors Health & Safety) status to CHAS Premium Plus.

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4 Key Features of Avaya's new Call Reporting software.

Sep 27, 2018 2:32:20 PM / by One2Call posted in Avaya, News


"Call Reporting"is the official name of Avaya's officially "new" Call Reporting software for Avaya IP Office. In reality it is a rebadged version of Xima Chronicall which has been further developed to ensure seamless integration with IP Office, for which it is destined.

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3CX named "best IP PBX on planet" by IT Pro

Jul 2, 2018 10:13:44 AM / by One2Call posted in 3cx, News


Renowned tech review website IT Pro gives 3CX v15.5 five stars and makes it Editor's Choice!

As 3CX Gold Partners we, and our customers, already know at first hand how awesome the 3CX business communications platform (the term PBX sells it short in terms of features) really is, but it's still great to get this verified by an review site as esteemed as IT Pro.

Amongst their effusive comments about the system were:

"A perfect choice for SMEs, 3CX’s Phone System is the best on-premises IP PBX on the planet"

"We were extremely impressed with how easy it was to deploy the 3CX Phone System software and the range of communications features on offer. SMEs that want to host their own IP PBX are looking at the best solution money can buy."

"Dive deeper into the Phone System menus and you'll quickly see how richly featured and versatile it is."

"This latest version makes IP phone provisioning incredibly easy."

"The administrative web console presents a smart dashboard with graphs and colour-coded icons clearly showing the IP PBX status."

Read the full review here.

Need help with your 3CX deployment? We're Gold Partners and have 3CX qualified engineers in house.
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Proud to be Federation of Communication Services members.

Jun 12, 2018 12:41:42 PM / by One2Call posted in News, One2Call


One2Call is proud to announce that it has been admitted as one of the latest members of the Federation of Communication Services (FCS), an industry body dedicated to providing professional, ethical and quality business-grade communications solutions.

Whilst One2Call has always been committed to delivering the latest communications technology to the highest standards of quality and ethics, we see joining FCS as a public declaration of these standards and a reassurance to customers and would-be customers alike of those standards.

What FCS membership means for One2Call and its customers.

  • One2Call has signed up to abide by the FCS Code of Conduct.
  • One2Call is committed to trade legally and ethically at all times.
  • One2Call can now participate in shaping Ofcom and government policy through the influence that FCS has.
  • One2Call is also now a member of an Ofcom-approved Ombudsman Services dispute-resolution scheme which One2Call customers can contact independently if they feel their dispute is not being properly handled.

In short, we feel that FCS helps present One2Call as the modern, knowledgeable, ethical and influential company our customers know us to be!


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New deal set to help Sheffield businesses to ‘Go Gigabit’.

May 18, 2018 10:38:08 AM / by One2Call posted in News


Dave Pearson of One2Call (right) shakes hands with Stephen Barclay of Entanet, the UK distributor of CityFibre products.
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NHS Cyber Attack: 4 Key Lessons for Small Businesses.

Oct 30, 2017 11:19:01 AM / by One2Call posted in Blog, News


The NHS cyber-attack back in May is in the headlines again after it was revealed that NHS trusts had been warned back in 2014 to make changes which could have prevented the attack.

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Say "Hello" to...Dave Pearson, Head of Sales.

Oct 10, 2017 4:09:43 PM / by One2Call posted in News


One2Call are delighted to announce the arrival of Dave Pearson as our new Head of Sales.

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Say Hello to... James Smithen, Telecoms Engineer.

Sep 26, 2017 3:41:21 PM / by One2Call posted in News


We've been expanding so fast here at One2Call we've got a bit behind in introducing you to our new team members, so over the next few weeks we'll do just that, starting with...

James Smithen
Telecoms Engineer

One2Call is very proud to announce the addition of another experienced engineer to our growing team.

James has more than 20 years’ experience as a telecoms engineer having started as a trainee straight out of school. Since then he’s had stints with large and small telecom providers alike, such as Servassure/Daisy, Nottel and Business Telecom, and even a period running his own shop selling telecoms, CCTV and door entry equipment.

All this experience means James can install or fix a huge range of systems from suppliers such as Mitel, Avaya, Siemens, LG, BT and NEC, and he has steely determination to resolve any issue put in front of him.

Outside of work James is keen on both mountain biking and motor biking, as well as the odd bit of DIY, so long as it adds value to his house!

James in action. Sorry. In Acton.
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Digital grant boosts Sheffield property firm.

Sep 13, 2017 11:35:14 AM / by One2Call posted in Blog, News


Eaton Commercial Property Consultants are the latest South Yorkshire business to claim their share of the £1,000,000 grant pot.

[Source: Superfast South Yorkshire website,]

Founded in 1994, Eaton Commercial is a firm of Chartered Surveyors providing property consultancy to a wide range of clients, specialising in the motor trade sector, advising in the acquisition of sites for dealerships and analysing their assets to maximise property returns. They also act on behalf of a range of industrial and retail clients providing advice on property portfolios within these sectors. Clients include JCT600 Motor Group, Nationwide Accident Repair Centres, Royal Bank of Scotland Group Plc, Lidl Food stores, and fellow Sheffield-based Henry Boot Developments.

Their new wireless connection has enabled them to kick-start the marketing of properties, edit their material through internal connections and external resources such as Rightmove at a moment’s notice, and provides instant access to legal documents and large data files such as architects’ plans, consultancy documents and online planning applications.

Robert Eaton Managing Director of Eaton Commercial said,

‘The claim process has been swift, and we would certainly recommend that other SMEs apply.’

Natalie Ward, Programme Manager for Superfast South Yorkshire, added

‘We are delighted to be offering SMEs in the Sheffield City Region the opportunity to take up faster connectivity with vouchers worth up to £2500, and to introduce new digital innovations with vouchers up to £12,499, with the aim of improving performance and driving growth.’

Read more about grant funding for your region

Call One2Call on 0114 230 0080 or email to find out if you can increase your speeds and advice on claiming.

For full information on the SFSY Connection & Innovation Voucher Scheme visit, contact, or call on 01709 334334.


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Mitel makes ShoreTel it's latest smart acquisition.

Aug 1, 2017 3:52:22 PM / by One2Call posted in Aastra, News, shoretel, Mitel


Mitel has strengthened its position as a global leader in business communication with the agreement of a deal to acquire market rival ShoreTel for approximately $530 million.

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