One2Call Blog

Human Temperature Detection (thermographic) cameras as seen on BBC's The One Show.

Jun 9, 2020 4:07:33 PM / by Alex Hodgson posted in CCTV, security, hikvision, coronavirus


Find out more about the human fever detection cameras recently featured on BBC One's The One Show, presented by Alex Jones and Amol Rajan.

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Sheffield Council leaks 8.7 million number plate records in major CCTV mismanagement.

May 6, 2020 9:30:00 AM / by Paul Hibberd posted in CCTV, security, Sheffield


There aren't many times when a news article aligns exactly with what you do, but as a Sheffield-based business with a major line in CCTV design, installation and management, including ANPR systems, we're bang in the middle of the Venn diagram for this story:

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Phishing email scams - why they are such a threat and how to protect your business.

Apr 16, 2020 8:30:00 AM / by Danny Kirkby posted in security, phishing, total care it


Organisations comprise people, and those people’s behaviors are driving change at the consumer level and at the enterprise level. They use smartphones, tablets, smartwatches and more to meld work and personal computing. They’re increasingly remote, distributed and working odd hours, from different locations – communication, data and apps are expected to be available, on demand.

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Which Hikvision cameras have been passed Secure by Default?

Dec 3, 2019 1:25:00 PM / by Paul Hibberd posted in CCTV, security, surveillance, Secure By Default


We recently blogged about the Secure by Default standard which is bringing a default security standard to the UK surveillance camera market in order to combat cyber crime linked to unsecure Internet of Things (IoT) devices.

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Hikvision ColorVu Review: Colour Night Vision at an affordable price?

Nov 8, 2019 12:00:00 PM / by Paul Hibberd posted in CCTV, security



When it comes to great quality night time security footage, Hikvision's Darkfighter cameras have long ruled the roost, but with ColorVu Hikvision are claiming to add full colour to the night time mix.

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14 Password Policy Best Practices for 2020.

Nov 4, 2019 8:45:00 AM / by Danny Kirkby posted in pass phrase, password, security


Password policies have been around for a long time in business, but when was the last time you reviewed yours? Is it still fit for purpose? The online threat environment is ever-changing and it may well be that your password policy, and overall password vigilence, has never been so important to your business.

So here is our round up the 14 password policy best practices for your business in 2020

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Paypal unexpected sign-in attempt - beware of this and other phishing spam.

Dec 6, 2016 10:16:37 AM / by One2Call posted in Blog, security


If you get an email like this, don't click the link, but don't ignore it either!


Quite a few of us at One2Call have had either this specific email or ones like it of late - it's coming up to Christmas so as economic activity increases, so do the activities of cyber criminals.

It's quite an old style of simple Phishing email trying to get you to click the link and then give your Paypal details to the criminals (and you know what happens then). However, the appearance is quite convincing and they seem to have a canny knack of getting around spam filters, so it's easy to be tempted to click, but don't click the link in any circumstances!.

What to do.

Go directly to the Paypal website (

  • Log in to your account.
  • Reset your password - yes it's annoying, but better to be safe.
  • Check your account history for unusual payment - when you log in you're shown a summary, or you can click on 'Account' at the top of the page.
  • If you have any doubts about any of the payments, contact PayPal straight away.

These rules will also stand you in good stead with all your online accounts - even if it's a valid notification it's good discipline to go directly to the website instead of following links.

Click here to read more about other types of Phishing attack.

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Will your AVG product soon stop protecting you?

May 6, 2016 11:16:51 AM / by One2Call posted in antispam, antivirus, AVG, Blog, security


Online security kings AVG have announced they are to stop support a raft of their desktop-based products, meaning that over time anyone relying on these products will get gradually less and less secure.

The reason behind this is simple - desktop programs rely on periodical updates to remain secure, but the modern security environment moves just too quickly for even this to keep you protected.

This is why AVG is moving wholly towards it's cloud-based products which can provide real-time protection and react to new threats uncovered by any of it's millions of worldwide subscribers.

One2Call can help you move over to AVG CloudCare with antivirus, antispam and content filtering at £2 per mailbox per month each, or get all 3 for together for just £5 per month.

Click here to inquire.

The full list of products at support end.

Support ends 31/10/2016:

AVG AntiVirus FREE (versions 9.0, 2011, & 2012)
AVG AntiVirus (versions 9.0, 2011, & 2012)
AVG Internet Security (versions 9.0, 2011, & 2012)
AVG AntiVirus Business Edition (versions 9.0, 2011, & 2012)
AVG Internet Security Business Edition (versions 9.0, 2011, & 2012)
AVG Email Server Edition (versions 9.0, 2011, & 2012)
AVG File Server Edition (versions 9.0, 2011, & 2012)

Support ends 31/12/2016:

AVG AntiVirus FREE (versions 2013 & 2014)
AVG AntiVirus (versions 2013 & 2014)
AVG Internet Security (versions 2013 & 2014)
AVG AntiVirus Business Edition  (version 2013)
AVG Internet Security Business Edition (version 2013)
AVG Email Server Edition (version 2013)
AVG File Server Edition (version 2013)
AVG Remote Administration (versions 2013 & earlier)


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Just 4% of SMEs are insured against IT & Telecoms cyber attacks.

Dec 15, 2015 10:46:19 AM / by One2Call posted in Blog, security


Prevention is better than cure, but when it comes to protecting your business against potentially huge losses, it pays to have cyber attacks covered on your insurance.

Recent research from Aon Risk Solutions has revealed that despite the continued increase in instances of cyber attack on business IT and telecoms infrastructure, only 4% of UK SMEs have insurance cover in place to protect them against the implications of cyber attacks.

Whilst it is important to be pro-active in protecting yourself against cyber attack, the criminals are always exploring new ways to exploit vulnerabilities meaning no solution can be 100% effective forever, which is why adequate insurance cover is important.

There have been a number of high profile cyber attacks in the media which may give the impression that smaller businesses are not targeted.  However, due to the nature of the technology, cyber criminals can set up remote computers to probe for weaknesses in the systems of smaller and larger companies equally easily,

And when it comes to telecoms fraud, instances are on the increase in the UK, with the average losses to the company valued at £10,000.


What can I do to protect my business against cyber attack?

  • Talk to IT & Telecoms experts (such as One2Call) about how to harden your networks from remote attack by cyber criminals.
  • Talk to your business insurance broker about ensuring your company is covered against loses from cyber attack.
  • Cloud-based anti-spam and anti-virus products from known providers like AVG and Symantec (available from One2Call) are cost-effective ways to continually protect your business as their products continually respond to fresh attacks.
  • Move your phone lines to a provider who can actively monitor your call activity for suspicious behaviour (such as Fraud Protect from One2Call)
  • If you are considering replacing your existing phone system, NEC's SV9100 system has a fraud prevention system built-in (other systems have similar features, but as a paid-for add on).

For more help with your cyber security contact us.

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Recent hacking attempts in South Yorkshire.

Sep 23, 2015 4:36:51 PM / by One2Call posted in Blog, pbx, phreaking, security, voip, hacking


Weak voicemail passwords used to access systems and dial international numbers.

We've recently seen an increase in calls from local businesses who had their phone systems hacked by the same method - exploiting weak voicemail passwords to gain access to the system and make calls to expensive international numbers.

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