One2Call Blog

Is Microsoft Teams Direct Routing Right For My Business?

Nov 16, 2020 12:00:00 PM / by Danny Kirkby posted in Microsoft, teams, direct routing

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If you’re currently using Microsoft Teams for your business communications, it’s quite likely that you’ve already heard of Microsoft Teams Direct Routing. A large number of businesses today are simplifying their business communications by switching to Microsoft Direct Routing while still there are many that can’t seem to decide if this modern day solution is right for them or not. If you are also stuck with this decision, not knowing whether to make a switch or continue with your existing business telephony solutions, let’s explore in detail what Direct Routing for Microsoft Teams actually is and how it can help your business.

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Protect your Cisco UCM investment with Microsoft Teams integration.

Nov 9, 2020 12:26:14 PM / by Alex Hodgson posted in Cisco, office 365, Microsoft, teams

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This article is a snippet from our longer Full Guide to Microsoft Teams PBX integration.

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Integrate your Mitel with Microsoft Teams

Nov 5, 2020 5:00:00 PM / by Danny Kirkby posted in pbx, Microsoft, Mitel, teams, direct routing

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This article is a snippet from our longer Full Guide to Microsoft Teams PBX integration.

Microsoft Teams is a truly excellent platform for internal communication and collaboration, but now the dust has settled on the Covid-inspired rush to adopt Teams, many business and IT managers are left wondering where that leaves their existing telecom infrastructure.

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Can I use Microsoft Teams as a full feature Phone System?

Oct 21, 2020 12:15:00 PM / by Danny Kirkby posted in Microsoft, teams, direct routing

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Businesses need smooth communications internally among employees and externally with customers and clients. Some companies still use the traditional communication method, aka PSTN or public switched telephone network. Some use newer methods.

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Full guide to Microsoft Teams PBX integration.

Sep 30, 2020 10:00:00 AM / by Alex Hodgson posted in Avaya, call centre, Cisco, office 365, Panasonic, Phone systems, Microsoft, Mitel, NEC, teams, integration

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If you're running Microsoft Teams and a phone system (PBX) from the likes of Cisco, Avaya, 3CX and others, and want to improve internal efficiency by learning how much the two can integrate, this blog is for you.

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11 social-distancing tech ideas to get your business back to work.

May 13, 2020 4:44:45 PM / by Alex Hodgson posted in teams, hikvision, coronavirus

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As the UK Government begins it's slow move towards a post-Coronavirus "new normal" here at One2Call we've put our heads together to think of all the ways in which we can help businesses of any shape and size get back to work, but in a way that is mindful of social distancing and will minimise the risk of tranmission.

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Direct Routing for Microsoft Teams explained in under 5 minutes

Mar 31, 2020 7:30:00 AM / by Alex Hodgson posted in office 365, Microsoft, teams

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Direct Routing for MS Team in under 5 mins FINAL
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