Fully-managed IT support.

Cup of coffee and laptop

Total Care IT: Relax…we’ve got you covered.

Technology is only useful to a business when it is working, so why wait until it isn’t? Our Total Care managed service goes beyond traditional break/fix support to add security, monitoring, preventative measures and reporting to give you peace of mind for a fixed monthly fee.

Why Total Care?

Free Network Assessment.

Risk Report

Get a Risk Report and Network Summary Report from our quick and simple scan, for free!

Download Sample Report

FREE Network Assessment

Proactive care.

Proactive care.

Total Care is built around a 4-stage continous cycle of care:

  • Protect.
  • Prevent.
  • React.
  • Report.

Learn more

Essential Security.

Essential Security.

With so many cyber security threats even the simplest action could be a threat. That’s why Total Care comes with specialist programs designed to let you use internet, email and remote desktop with confidence.

Learn more

Monthly Reporting.

Monthly Reporting.

Simple visuals will give you a benchmark from which to judge how your technology is performing, with the full report detailing all the vital measures we’ve taken to keep your systems secure.

Download sample report.

Why do I need a Managed Service?

A Platform for Growth.

Why Managed Services YoutTube

Fully-managed IT gives you a sound technology platform on which to build your business.

Watch the video for more.

Make Tech Costs Predictable.

Make Tech Costs Predictable.

We’ll keep your tech in the best shape possible, but we’ll also monitor performance and alert you to potential replacements well in advance so you can budget for replacement.

Your Technology Partner.

Your Technology Partner.

We’ll not just ensure you get the best from your current technology, we’ll be your technology partners, helping you plan future projects, problem solve, or just spitball ideas.

Total Care for Server & Desktop.

  Total Care IT Server Total Care IT Desktop Security Essentials
PRICING £35 pm per server
(bundles available)
£30 pm per device
(bundles available)
£5 pm per device
Protect Total Care IT Server Total Care IT Desktop Security Essentials
Business-grade Antivirus Tick Tick Tick
Real-time threat detection Tick Tick Tick
Secure Remote Access Software Tick Tick Tick
Prevent Total Care IT Server Total Care IT Desktop Security Essentials
Patch management (inc. patch testing) Tick Tick Cross
Antivirus management Tick Tick Cross
Hardware performance monitoring and reporting Tick Tick Cross
Auto disk clean for improved performance Tick Tick Cross
24/7 active monitoring Tick Cross Cross
24/7 issue alerts Tick Cross Cross
Remediation reports on non-critical issues Tick Cross Cross
React Total Care IT Server Total Care IT Desktop Security Essentials
24/7 Helpdesk Portal access Tick Tick Cross
Bespoke self-help desktop widget Tick Tick Cross
Support from One2Call’s own specialists Tick Tick Cross
Remote reboot (where compatible) Tick Tick Cross
24/7 monitoring, triage and escalation of critical issues. Tick Cross Cross
24/7 immediate remote fix of critical issues (where possible). Tick Cross Cross
Report Total Care IT Server Total Care IT Desktop Security Essentials
Patch summary Tick Tick Cross
Disk space report Tick Tick Cross
Non-critical actions report Tick Tick Cross
Patches applied by severity Tick Tick Cross
Overview of operating systems & versions Tick Tick Cross
Disk space auto-cleaned Tick Tick Cross
Per machine hardware performance stats Tick Tick Cross
Server availability report Tick Cross Cross
Server warranty status Tick Cross Cross