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Smart, simple cyber security that packs a punch.

Our security solutions cover dark web monitoring, email protection, and endpoint security and more – all delivered with straight-talking clarity..

But that’s just the start – 24/7 monitoring, proactive threat detection, and rapid patching are baked into everything we do.

It’s all part of our core service, designed to keep your business secure without the jargon.

Stay ahead of the threat.

Cyber-attacks never stop. And neither do we.

Our fully managed service protects your business around the clock with expert monitoring, leading software, and proactive threat detection.

One trusted partner. Total peace of mind.

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Threat Detection & Response

We catch threats fast.

We'll monitor and respond in real time to stop attacks before they spread.

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Firewall & Network Security

We keep your network locked tight. 

From firewalls to VPNs, we'll block intruders before they get close.

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Vulnerability Management

We'll plug the gaps before hackers get in. 

Our scans and patches keep your systems one step ahead.

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Security Awareness Training

We'll train your team to spot threats

Empower your people to stop phishing and social engineering in their tracks.

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Data Protection & Backup

We’ve got your data’s back.

Encrypted backups and recovery plans keep your business running, no matter what.

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Email & Web Security

We protect every click

Stop phishing, malware, and risky sites before they reach your inbox or browser.

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Compliance & Risk Management

We help you stay compliant and confident

Navigate regulations and reduce risk with our expert support.

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24/7 Support & Reporting

We never clock out. 

Our team watches over your business day and night, with clear reports you can trust.

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Time for an IT check up?

Even if everything seems fine, a free IT health check can spot what you can’t - no strings attached

Ready for a chat?

Our expert consultants are ready to help.

Let's spend 15 minutes exploring your business challenges and how we can help.

Customer reviews

Our core service stats for December 2025

How can customers trust their MSP if they don't publish clear, current stats?

That's why we're sharing our core service stats, every month, right here - good or bad.

What do these stats mean?

CSAT - Customer Satisfaction Score:
Customers rate us Good, Bad or Neutral after every service ticket which is then expressed as a percentage (100 = best)

NPS - Net Promotor Score:
Measures how likely customers are to recommend us. We run this every 6 months (+100 = best, 0 = mid, -100 = worst)

AMRT - Average Meaningful Response Time:
Time to first human response that progresses the ticket - hence "meaningful". Measured across all SLA levels. 

ATR - Average Time to Resolution:
Average time taken to solve tickets across all SLA and urgency levels.

> Industry averages

Customer satisfaction score (CSAT)

100%

CSAT (ind. ave. 82%)

Net Promoter Score (NPS)

89

NPS score (ind. ave. 45)

Support chat

2.75h

Average Meaningful Response Time (ind. ave. = 4.7hrs)

Average Time to Resolution (ind. ave.

3.75h

Average Time to Resolution (ind. ave. 30hrs)

Hands

Cyber Security FAQs

Got a cyber security question you've always wanted answered?
 
Send us your question and we'll answer it for you!

What is Managed Cyber Security?

Managed Cyber Security gives you a dedicated team of experts keeping an eye on your digital world around the clock. Instead of reacting when something goes wrong, they’re always working in the background to keep your systems secure, up-to-date, and protected from threats before they become a problem.

Why is Cyber Security important?

Cyber security is your business’s digital shield. It protects you from hackers, data breaches, and other online threats that could seriously damage your finances and reputation. Without it, even a small issue could turn into a big mess.

How often should I update my cyber security measures?

Cyber threats are always evolving, so your security should too. It’s important to regularly review and update your defences to stay ahead of new risks and make sure everything’s still working as it should. We can do this for you.

Books

Knowledge Centre

Browse our latest news, blogs and resources.

Why is this Managed IT quote so much cheaper than the others?
IT Services

Why is this Managed IT quote so much cheaper than the others?

by Jamie Bryan
Understand why cheaper Managed IT quotes often exclude essential services, leading to higher long-term costs. Learn how to spot misleading IT contracts.
Why are laptops, servers and IT hardware rocketing in price in 2026?
IT Services

Why are laptops, servers and IT hardware rocketing in price in 2026?

by Alex Hodgson
Discover why IT hardware prices are soaring in 2026 and learn how businesses - like those in South Yorkshire - can adapt to the global memory chip shortage driven by AI infrastructure demands.
February's Employee's of the Month: The Decisive Duo
Company News

February's Employee's of the Month: The Decisive Duo

by Nick Wylie
Recognizing Aidan Jones and Mateusz Kacperski as February’s Employees of the Month for their exceptional dedication, customer service, and teamwork at One2Call.

Contact Us

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Monday 7am-7pm
Tuesday 7am-7pm
Wednesday 7am-7pm
Thursday 7am-7pm
Friday 7am-7pm

hello@one2call.net

(UK) 0114 230 0080

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