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From overwhelmed to optimised.

Let us take the stress out of Microsoft 365 and Azure management.

We handle everything - security, backups, migrations, and day-to-day management - so you can focus on growing your business.

With proactive monitoring, predictable pricing, and expert support, we deliver the cloud confidence SMEs need to scale smarter.

Why can't all clouds be fluffy?

We turn complex cloud setups into something soft, secure, and stress-free.

From design and migration to backup and security, we manage it all, so your business stays light on its feet and ready for anything.

One trusted partner. One fluffy cloud. Total peace of mind.

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Microsoft 365 Management

Keep your teams running smoothly.

We take care of your Microsoft 365 - email, Teams, OneDrive, and more—so your team can stay productive without the tech headaches.

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Microsoft Azure Management

We'll power up your Azure.

From virtual machines to databases, we manage your Azure cloud so it’s secure, cost-effective, and always ready to scale with your business.

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Cloud Backup

Your data, safe.

We back up your critical files and systems automatically, so you’re protected from accidents, outages, or cyber threats - no stress, no surprises.

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Cloud Security

Lock. It. Down.

We'll keep your cloud secure with smart monitoring, threat protection, and compliance tools—so you can sleep easy knowing your data’s safe.

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Cloud Migration

Move without the mess.

Switching to the cloud? We handle the heavy lifting - planning, moving, and setting things up - so you can focus on running your business.

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Time for an IT check up?

Even if everything seems fine, a free IT health check can spot what you can’t - no strings attached

Ready for a chat?

Our expert consultants are ready to help.

Let's spend 15 minutes exploring your business challenges and how we can help.

Customer reviews

Our core service stats for March 2026

CSAT - Customer Satisfaction Score:
Customers rate us Good, Bad or Neutral after every service ticket which is then expressed as a percentage (100 = best)

AMRT - Average Meaningful Response Time:
Time to first human response that progresses the ticket - hence "meaningful". Measured across all SLA levels. 

> Industry averages

Customer satisfaction score (CSAT)

94.2%

CSAT (ind. ave. 82%)

Support chat

1.34h

Average Meaningful Response Time (ind. ave. = 4.7hrs)

Hands

Cloud Management FAQs

Got a Cloud Management question you've always wanted answered?

Send us your question and we'll answer it for you!

What is Cloud Management?

Cloud Management is the process of overseeing and maintaining your cloud-based systems, like Microsoft 365, Google Workplace or Amazon Web Services (AWS), to ensure they’re secure, efficient, and working the way your business needs. It includes things like updates, backups, security, cost control and technical support, all handled by a trusted partner so you don’t have to worry about the tech.

How can a Cloud Management service help me?

While Microsoft 365, Google Workspaces and Azure are powerful platforms, they can be complex to configure, secure, and optimise. A managed service ensures everything runs smoothly, stays secure, and scales with your business, without you needing to be, or employ, a cloud expert.

Is my customer data safe in the cloud?

Yes,  when it’s managed properly. We implement strong security measures like encryption, access controls, and regular backups to keep your data protected from threats, loss, or downtime.

Books

Knowledge Centre

Browse our latest news, blogs and resources.

From Helpdesk to Hands-On: Eddy’s Apprenticeship Journey at One2Call
Company News

From Helpdesk to Hands-On: Eddy’s Apprenticeship Journey at One2Call

by Nick Wylie
Explore Eddy's inspiring apprenticeship journey at One2Call, highlighting his growth, hands-on experience, and future aspirations in the IT field.
March Employee of the Month: Aidan Strikes Again!
Company News

March Employee of the Month: Aidan Strikes Again!

by Nick Wylie
Aidan Jones earns Employee of the Month for March 2026 at One2Call, showcasing exceptional dedication and teamwork. Congratulations to our star performer!
We've got big news...6,000 square feet big!
Newsletter

We've got big news...6,000 square feet big!

by Nick Bass
One2Call is moving to a new 6,000 sq ft office in Sheffield, marking a significant milestone in our growth and commitment to better serve our customers.

Contact Us

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Monday 7am-7pm
Tuesday 7am-7pm
Wednesday 7am-7pm
Thursday 7am-7pm
Friday 7am-7pm

hello@one2call.net

(UK) 0114 230 0080

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