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Telecoms for businesses, focused on customers.

We deliver customer-first telecoms with the features your team actually needs — no fluff, just smart tools that work.

Our systems integrate seamlessly with the platforms you already use, keeping everything connected and simple.

And with rock-solid reliability and real support when you need it, you can trust us to keep your business talking.

Telecoms that just work - so you can too.

Clear calls. Connected teams. One less thing to worry about.

Whether you're picking up on 3CX, chatting through Teams, or managing mobiles on the move — we make business telecoms simple.

We’ll handle the setup, the support, and the security, so you can focus on what matters: running your business.

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3CX Phone Systems

Flexible, feature-packed VoIP that grows with you.

We’ll sort your setup from design to support - clear calls, smart controls, and none of the faff.

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Microsoft Teams Voice

Make Microsoft Teams the centre of your communications universe.

We'll manage everything from integrated outbound calling to boardroom conferencing so your team can focus on getting the job done.

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Managed Telecoms

Lines, licences, setup, support - chuck it all on us!

We know it can be a hassle, so why bother when you could have all your telecoms managed in one place - and done right.

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Mobile Device Management

SIMs, setup and security - all in one place.

You'll get flexible SIM plans, full account care, and usage insights — all tailored to your team’s day-to-day.

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Phone System Integrations

Integrate, automate, then celebrate!

We’ll help your phone system talk to the rest of your business so you can save time, reduce errors, and automate the boring stuff.

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Time for a check up?

Even if everything seems fine, a free IT & Telecoms health check can spot what you can’t - no strings attached

Ready for a chat?

Our expert consultants are ready to help.

Let's spend 15 minutes exploring your business challenges and how we can help.

Customer reviews

Our core service stats for September 2025

How can customers trust their MSP if, like so many, they don't publish clear, current stats?

That's why we're sharing our core service stats, every month, right here - good or bad.

Read more:
Here are our Service Desk stats - warts and all
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2h

Ave. time to meaningful response

Average time to resolution

9h

Average time to resolution

Customer satisfaction score (CSAT)

%

Customer satisfaction score (CSAT)

NPS score (scale -100 to 100)

89

NPS score (scale -100 to 100)

Hands

Business Telecoms FAQs

Got a business telecoms question you've always wanted answered?

Send us your question and we'll answer it for you!

What is the best telecoms solution for SME businesses?

We’ve found that for business with a decent volume of inbound and outbound calls, a flexible VOIP platform like 3CX can do almost anything they need, from contact centre features to API integration.

If you already use Microsoft 365 in your business we can help you extend that functionality into external dialling, which may mean you can ditch your separate phone system. We can even ensure you can keep your numbers.

We’d also advise treating your mobiles and telecoms system as one – they’re all used for customer contact at the end of the day! We can help you bring everything together into a single service.

How can I reduce telecoms costs for my business?

How much you can reduce your costs by really depends on what your current setup is. We’re experts across all areas of telecoms, and we love saving customers money.

Book yourself an initial consultation with us and within 15 minutes we’ll be able to tell you if we’re able to save you money.

In the majority of cases we are able to save money and add features and security at the same time!

How long does it take to set up a new telecoms system?

That depends on the complexity of the setup and what’s needed “on the ground” in any physical locations you may have. However, in the past we’ve even been able to get people up and running on the same day! That’s because 3CX, our preferred system, can be hosted in the cloud, has app and web-based calling, and unlimited extensions are available at no extra cost.

But the best thing to do if you need a solution quickly is book an initial consultation with us – we’ll soon be able to tell you what’s what..

Books

Knowledge Centre

Browse our latest news, blogs and resources.

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Wednesday 7am-7pm
Thursday 7am-7pm
Friday 7am-7pm

hello@one2call.net

(UK) 0114 230 0080

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