One2Call Blog

HOW TO: Change background wallpaper image on 3CX handsets.

Jan 8, 2020 8:30:00 AM / by Alex Hodgson posted in 3cx, SIP, Devices, Handsets



3CX makes provisioning a doddle by providing built-in templates for it's supported SIP handsets. However, a downside to this is that 3CX's own provisioning templates then add a 3CX branded wallpaper to those handsets.This is not ideal for business users who would prefer to carry their logo and branding on their handsets.

In this guide we look at how you can change the background to something more suitable for yor business!

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HOW TO: Get Your Voicemails Emailed to You as Text.

Jun 20, 2019 9:27:00 AM / by Alex Hodgson posted in 3cx, SME, voicemail, transcription


One of the things that makes 3CX so popular is that there are just so many features thrown in to each of their 3 license levels, meaning you can pay for what you need, but then also explore the features you might not have thought about before.

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Integrating web chat and voice just got even easier.

Jun 3, 2019 3:55:26 PM / by Alex Hodgson posted in 3cx, Blog, business communications, call centre



It's only just over 2 months since 3CX released it's latest major version release, v16.0, which included their excellent new chat-to-voice feature, and already there's improvements!

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HOW TO: Convert Web Chats to Free Voice Calls with a Single Click.

Apr 5, 2019 1:28:54 PM / by Alex Hodgson posted in 3cx, customer service, SME, UC, Unified Communications, Website, Wordpress, SEO



3CX web chat screen record - v3

3CX is the software-based communications platform (or PBX in old parlance) that's been taking the business world by storm by bringing advanced features within the range of even the smallest SMEs.

It was one of the first platforms to adopt WebRTC, a new web standard that allows voice and video communication to take place direct through the browser removing the need for dedicated apps or applets.

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3CX named "best IP PBX on planet" by IT Pro

Jul 2, 2018 10:13:44 AM / by One2Call posted in 3cx, News


Renowned tech review website IT Pro gives 3CX v15.5 five stars and makes it Editor's Choice!

As 3CX Gold Partners we, and our customers, already know at first hand how awesome the 3CX business communications platform (the term PBX sells it short in terms of features) really is, but it's still great to get this verified by an review site as esteemed as IT Pro.

Amongst their effusive comments about the system were:

"A perfect choice for SMEs, 3CX’s Phone System is the best on-premises IP PBX on the planet"

"We were extremely impressed with how easy it was to deploy the 3CX Phone System software and the range of communications features on offer. SMEs that want to host their own IP PBX are looking at the best solution money can buy."

"Dive deeper into the Phone System menus and you'll quickly see how richly featured and versatile it is."

"This latest version makes IP phone provisioning incredibly easy."

"The administrative web console presents a smart dashboard with graphs and colour-coded icons clearly showing the IP PBX status."

Read the full review here.

Need help with your 3CX deployment? We're Gold Partners and have 3CX qualified engineers in house.
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