Get Support

Let's get you in touch with one of our experts right away.

Log a new issue

WhatsApp: Chat directly with support

Call: 0114 230 0080 opt. 1

Email: helpdesk@one2call.net

Get an update on an existing ticket

Once a ticket is logged you can track it through our portal.

> Check your ticket in the portal

Remote access

If you're on a phone call with an agent who is requesting remote access to your device, click the link below.

> Agent remote access link

Not a One2Call customer?

That's no problem. Get in touch with details of your issues and we'll see how we can help.

Whether you're a customer or a supplier, here's how to get in touch with our finance team.

Email finance@one2call.net

Call 0114 230 0080 opt. 3

Got a general inquiry? Try one of these methods:

Web chat

Click the speech bubble at the bottom of this page.

WhatsApp chat

Email

Email hello@one2call.net

Phone

Our team are here 7am to 7pm, Monday to Friday.

Call 0114 230 0080

Outside office hours our answering service will take a message and direct it to the right person to follow up.

Knowledge Centre

Browse our latest news, blogs and resources.

IT Services

Why is this Managed IT quote so much cheaper than the others?

by Jamie Bryan

Understand why cheaper Managed IT quotes often exclude essential services, leading to higher long-term costs. Learn how to spot misleading IT contracts.

IT Services

Why are laptops, servers and IT hardware rocketing in price in 2026?

by Alex Hodgson

Discover why IT hardware prices are soaring in 2026 and learn how businesses - like those in South Yorkshire - can adapt to the global memory chip shortage driven by AI infrastructure demands.

Company News

February's Employee's of the Month: The Decisive Duo

by Nick Wylie

Recognizing Aidan Jones and Mateusz Kacperski as February’s Employees of the Month for their exceptional dedication, customer service, and teamwork at One2Call.