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Your complete technology partner, with a Yorkshire heart.

In a world where technology promises the earth but often delivers headaches, weʼre the straight-talking Yorkshire folk who actually get things done. No jargon, no fuss – just real expertise wrapped in a friendly chat.

Let's get technology on your side.

It's what we love to do.

From root and branch overhauls to continuous improvement plans, we love to help businesses to get technology on their side - working for them, not against them.

Take a look around, and when you're happy we can help, you can book a consultation directly into our calendar.

 

Managed IT Services

Managed IT Services

From day-to-day support to strategic planning, we handle everything so you can focus on what you do best.

Cyber Security

Cyber Security

We safeguard your business from modern threats without wrapping you in red tape.

Cloud Management

Cloud Management

Free your team from cloud complexity - focus on growth, we'll handle the rest.

Connectivity

Connectivity

We'll bake reliability and security into your crucial connectivity, building you a network that just works.

Telecoms

Telecoms

We'll bring your teams together - across phones, mobiles and Teams - to excel for your customers.

IT check up

Time for an IT check up?

Even if everything seems fine, a free IT health check can spot what you can't - no strings attached.

Ready for a chat?

Our expert consultants are ready to help.

Let's spend 15 minutes exploring your business challenges and how we can help.

Customer reviews

Right then, let's introduce ourselves properly...

Hi, we're One2Call.

We were born in Sheffield back in 2007 and our Yorkshire heart shines through in everything we do.

Weʼre the no-nonsense tech experts who'll tell you exactly what you need to know, no fluff, no fancy jargon (unless you're into that sort of thing).

We like nothing better than to be sat across the table from you, sharing a brew and sorting out your IT headaches.

Got a technology issue you need to get sorted?  Book us a meeting, stick the kettle on, and we'll get it sorted in no time (we'll bring the biccies).

Our core service stats for March 2026

CSAT - Customer Satisfaction Score:
Customers rate us Good, Bad or Neutral after every service ticket which is then expressed as a percentage (100 = best)

AMRT - Average Meaningful Response Time:
Time to first human response that progresses the ticket - hence "meaningful". Measured across all SLA levels. 

> Industry averages

Customer satisfaction score (CSAT)

94.2%

CSAT (ind. ave. 82%)

Support chat

1.34h

Average Meaningful Response Time (ind. ave. = 4.7hrs)

Our core service stats for March 2026

CSAT - Customer Satisfaction Score:
Customers rate us Good, Bad or Neutral after every service ticket which is then expressed as a percentage (100 = best)

AMRT - Average Meaningful Response Time:
Time to first human response that progresses the ticket - hence "meaningful". Measured across all SLA levels. 

> Industry averages

Customer satisfaction score (CSAT)

94.2%

CSAT (ind. ave. 82%)

Support chat

1.34h

Average Meaningful Response Time (ind. ave. = 4.7hrs)

Books

Knowledge Centre

Browse our latest news, blogs and resources.

Iran War: Which IT costs will increase - and how will Sheffield SMEs be impacted?
IT Services

Iran War: Which IT costs will increase - and how will Sheffield SMEs be impacted?

by Alex Hodgson
Rising energy prices and supply-chain disruptions from the Iran war are significantly increasing IT costs for Sheffield SMEs, particularly in manufacturing and logistics.
Why is this Managed IT quote so much cheaper than the others?
IT Services

Why is this Managed IT quote so much cheaper than the others?

by Jamie Bryan
Understand why cheaper Managed IT quotes often exclude essential services, leading to higher long-term costs. Learn how to spot misleading IT contracts.
Why are laptops, servers and IT hardware rocketing in price in 2026?
IT Services

Why are laptops, servers and IT hardware rocketing in price in 2026?

by Alex Hodgson
Discover why IT hardware prices are soaring in 2026 and learn how businesses - like those in South Yorkshire - can adapt to the global memory chip shortage driven by AI infrastructure demands.

Contact Us

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Monday 7am-7pm
Tuesday 7am-7pm
Wednesday 7am-7pm
Thursday 7am-7pm
Friday 7am-7pm

hello@one2call.net

(UK) 0114 230 0080

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