Managed Infrastructure

Secure, scalable and trouble-free IT infrastructure, designed, installed and managed by our expert in-house team.

Secure, reliable networks - without the headaches

When your network just works, your team can too.

That’s why we design, install, and manage IT infrastructure that’s secure, stable, and built around your business.

With in-house, boots-on-the-ground engineers (no subbies), proactive monitoring, and clear SLAs, we keep your systems running smoothly, your data protected, and your team focused on what matters most.

Let's solve your network problems - before they start!

Whether it’s a slow connection, a security scare, or a system glitch, our in-house engineers fix it - fast.

But more than that, we prevent issues with smart design, proactive monitoring, and hands-on support.

Whatever your network throws at you, we’ve got the tools, the team, and the track record to keep you running.

Network Security

Protect your business with enterprise-grade firewalls, endpoint protection, and SIEM monitoring, designed to stop threats before they start and keep your data safe, secure, and fully compliant

Reliable Connectivity

From rock-solid WiFi to structured cabling and failover solutions, we build networks that stay up, stay fast, and keep your team connected, wherever they’re working.

Monitoring & Reporting

We don’t wait for problems, we spot them early. Our 24/7 monitoring tools flag issues before they impact your business, so you stay one step ahead of downtime.

Network Design

We don’t just plug things in, we plan, design, and build networks around your business. From structured cabling to WiFi heatmaps, every detail is engineered for performance, security, and growth.

Trusted Technology

We deploy best-in-class solutions from Cisco Meraki, Unifi, and other top-tier vendors, giving you enterprise-grade firewalls, WiFi, and visibility tools that are powerful, proven, and built to scale.

Scalable Solutions

Whether you’re growing, moving, or upgrading, our networks scale with you. From cloud integration to multi-site rollouts, we future-proof your infrastructure without the growing pains.

Our customers

CustIconFirehouse-tr-Oct-07-2024-02-01-38-8208-PM

Our core service stats for March 2026

CSAT - Customer Satisfaction Score:
Customers rate us Good, Bad or Neutral after every service ticket which is then expressed as a percentage (100 = best)

AMRT - Average Meaningful Response Time:
Time to first human response that progresses the ticket - hence "meaningful". Measured across all SLA levels.

> Industry averages

94.2%

CSAT (ind. ave. 82%)

1.34h

Average Meaningful Response Time (ind. ave. = 4.7hrs)

Managed Infrastructure FAQs

Your Managed Infrastructure Questions answered.

Got an IT Managed Services you've always wanted answered?

Send us your question and we'll answer it for you!

What is network infrastructure?

It encompasses all hardware and software resources of an entire network that enable network connectivity, communication, operations, and management.

How can I improve my network's performance?

Optimising your network's design, implementing robust security measures, and ensuring proper installation and management can significantly enhance performance.

What security measures are essential for my network?

Firewall deployment, regular security audits, and access controls are crucial to protect against data breaches and cyber threats.

Knowledge Centre

Browse our latest news, blogs and resources.

April Employee of the Month: Heroic Haydn

by Nick Wylie

Join us in celebrating Haydn Congreve as One2Call's Employee of the Month for April 2026, recognized for his outstanding teamwork and dedication.

Cyber Security

World Password Day: Small Changes That Helps Build Stronger Passwords

by Jamie Bryan

Enhance your online security this World Password Day with simple steps to build stronger passwords and protect your accounts from cyber threats.

Company News

From Helpdesk to Hands-On: Eddy’s Apprenticeship Journey at One2Call