3CX - The VOIP solution built for you.

3CX. The VOIP solution built for you.

3CX doesn’t penalise you for wanting advanced features. 3CX doesn’t force you to pay the same monthly fee for every user, regardless of their need. 3CX makes telecoms simple, so you can get on with your job.

There are just 3 editions – Standard, Pro and Enterprise – making selection easy. Each offers a huge bundle of advanced features for a single price. Then decide how many simultaneous calls you’re likely to make and pay only for that. Extensions are unlimited and free. Apps are unlimited and free. Advanced security comes as standard.

With One2Call you can make life even simpler.

With our fully-managed service you pay a single fixed price per month which includes licensing, cloud hosting, maintenance, support, lines, calls and more…

And with our Microsoft Teams to 3CX integration we offer a way to enable collaboration whilst controlling costs. Allow Teams users to make and receive external calls via Teams or 3CX. Enable others call and collaboration using 3CX only to reduce our Microsoft licence costs.

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Easy Management

Easy Management

3CX with One2Call makes management easy.

Our fully-managed service means you don’t have to worry about a thing. Hosting, maintenance, support and even small changes – we’ll do it all.

Choose to self-manage and 3CX puts powerful management tools at your fingertips. If you’re moving from an outdated PBX you’ll appreciate 3CX’s simple and easy to use interface. And One2Call will be there to help when you need us.

Powerful management tools:

  • Pre-configured templates for handsets and SIP trunks.
  • Automatic adoption & configuration for 3CX tested IP Phones
  • Advanced security features include automatic updates and global IP blacklist
  • Easy hosting on One2Call’s cloud, your choice of cloud or on-premise host (Windows or Linux)

Intuitive management portal:

  • Easy to create, edit and delete users & extensions
  • One-click handset firmware upgrades
  • Remotely reprovision & reboot handsets
  • Import, delete contacts or sync to CRM
Our cloud, your cloud, or on-premise.

Our cloud, your cloud, or on-premise

3CX from One2Call gives you complete control over how your PBX is deployed.

Fully-hosted by One2Call
If you don’t want your teams involved in phone system management at all, this is the option for you. We’ll host and maintain your system centrally from our own secure and resilient cloud. You just have to use it!

Host on your own cloud
If you already have your own cloud environment it can make sense to run your PBX there too.

3CX can run on mainstream cloud services like Google, Microsoft Azure, Amazon Web Services, Amazon Lightsail and many more. Deploy on Windows or Linux, Hyper-V, VMWare or KVM.

Host on-premise
If you run a highly secure environment where customer data has to stay in-house, this could be the option for you.

Deploy on an existing Windows or Linux machine or even on a Mini PC or Raspberry Pi. You can also virtualize and segregate on Hyper-V, VMware or KVM.

    Security & Backup as Standard

    Security & Backup as Standard

    3CX sets the standard for VOIP security.

    3CX was built from day 1 with the modern, fully-connected threat environment in mind. That’s why it has industry-leading security built-in.

    • Revolutionary VoIP Security with A+ rating from SSL lab.
    • Automatic detection & blacklisting of SIP Attack tools.
    • Global IP Blacklist across participating 3CX PBXs.
    • Secure web server configuration.
    • All 3CX app traffic encrypted via 3CX tunnel.
    • Voice traffic SRTP encrypted.
    • SSL certificates automatically generated and managed.
    • Automatic scheduled backups.
    • Automatic full-system failover.
    • HTTPS encryption between browser and the website.
    • Restrict admin access based on IP address.
    Contact Centre features without the Cost

    Contact Centre features without the Cost

    Advanced contact centre features are included in 3CX Pro and Enterprise editions for no extra cost and for unlimited users.

    This means all your teams can offer the same great level of support, boost their productivity or make more sales.

    • Admins and users free and unlimited.
    • Detailed team and user reports.
    • Report on user activity, team queues, SLA performance and more.
    • Advanced queue strategies and real-time statistics.
    • Barge in, listen-in and whisper to agents’ calls.
    • Integrate with popular CRMs such as Salesforce, Office 365, Freshdesk and more.
    • Develop your own CRM integration using 3CX API.
    • Use with Live Chat & Talk for next-level customer experience.
      No more Surprise Costs

      No more Surprise Costs

      3CX with One2Call reduces your telecoms costs.

      Our fully-managed option gives you a single fixed cost per month which includes calls, line rental, hosting maintenance and support.

      But even without full management, costs are greatly reduced with 3CX.

      • Systems licensed based on calling capacity – extensions are unlimited and free.
      • Make free calls between offices and users, even from home.
      • No SIP trunk ties – use our reliable trunks, or shop for your own deals.
      • Reduce travel expenses with integrated web conferencing.
      • Customers can call for free using web browser, saving on 0800 costs.
      • Use inbound numbers local to your customers, wherever they are.

       

       

      Web Chat & Voice All-in-One

      Live Chat & Talk takes your customer communication to the next level.

      Elevate web chats to voice, video or screen share session to outperform your competitors on customer experience.

      • Customer can chat, call or meet directly from your website.
      • Completely free for your customers – no call costs.
      • Completely free for you – no additional subscriptions or charges.
      • Chats and calls received in same interfaces.
      • Chat groups for intelligent response.
      • Easy to configure.
      Free Apps for Added Value
      Free Apps for Added Value

      Free endpoint apps for every user means with 3CX your whole business can be mobile.

      Clientless web conferencing makes it easy for everyone to join, wherever they are. Browser-based WebRTC calling and Live Chat integration makes it easier, and cheaper, for your customers to get in touch.

      Smartphone Apps

      • Android & iOS for calling or web conferencing.
      • Take your extension anywhere.
      • Show live status to your colleagues for intelligent call routing.
      • Internal calls use wifi or 4G, not your call minutes.
      • Push notifications save battery life.

      Windows App

      • Click-to-call from desktop or browser with CTI mode.
      • Integrate directly with your CRM, including customer records pop-up.
      • Receptionist view allows visual drag-an- drop for quick call routing.
      • Report automatically on customer and agent activities.
      • Includes Wallboard and Q-Manager view.

      Web App

      • Call from a browser on any device.
      • Or use browser to control calls but use handset or smartphone for calling.
      • Send unique link to customers to call you using WebRTC to avoid call costs.
      • Extensions for Chrome and Edge give extra functionality.
        App & Web Clients

        App & Web Clients

         

        Enable every user with free and unlimited web and smartphone apps.

        Access all your user features from anywhere with 3CX’s iOS, Android or Web Apps. Perfect for the modern flexible workforce.

        High Availability 3CX

        Failover so seamless you won’t know it’s happened.

        Make sure you’re always there for your customers, no matter what. 3CX Enterprise runs 2 simultaneous instances, so if one fails, the other is always there. And we can even add trunk and carrier resilience for added safety!

        High Availability 3CX
        High Availability 3CX

        High Availability 3CX

        Failover so seamless you won’t know it’s happened.

        Make sure you’re always there for your customers, no matter what. 3CX Enterprise runs 2 simultaneous instances, so if one fails, the other is always there. And we can even add trunk and carrier resilience for added safety!

        CRM integrations & API

        CRM integrations & API

         

        Connect your communications to your business for improved efficiency.

        Off-the-shelf integrations with major platforms like Microsoft Dynamics, Office 365 & Salesforce, ConnectWise, HubSpot, Zoho and more, or build a bespoke integration with the API.

        See more integrations here.
        • Microsoft 365
        • Microsoft Outlook (Plugin)
        • Freshdesk
        • Microsoft Exchange (Plugin)
        • Hubspot
        • MS SQL Server
        • MySQL
        • Nutshell
        • amoCRM
        • PostgreSQL
        • Salesforce
        • Bitrix24
        • MongoDB
        • Vtiger
        • ConnectWise
        • Freshsales
        • Zendesk
        • Datev (Plugin)
        • Microsoft Dynamics 365
        • Zoho
        • EveryoneAPI

        Contact Centre Features

        Unlimited seats & admins for enhanced experience across the business.

        Everything the modern contact centre needs, from Live Chat & Talk, Real-Time Stats, SLA Alerting, Call Recording Transcription and more, and no per-user licenses, even for supervisors.

        Contact Centre Features
        Contact Centre Features

        Contact Centre Features

        Unlimited seats & admins for enhanced experience across the business.

        Everything the modern contact centre needs, from Live Chat & Talk, Real-Time Stats, SLA Alerting, Call Recording Transcription and more, and no per-user licenses, even for supervisors.

        Teams & 3CX

        Teams & 3CX

        Enable Teams use whilst controlling Teams costs.

        All the Microsoft Teams features you love with the telephony you need. Use our Easy Direct Routing platform with 3CX for seamless integration between Teams and Phone System.

        Tailored 3CX Support

        Get as much, or as little, support as you need.

        From fully-managed build, host and manage to “set up and hand over” to ad hoc support, we’ll give you as little or as much help as you need.

        Tailored 3CX Support
        Tailored 3CX Support

        Tailored 3CX Support

        Get as much, or as little, support as you need.

        From fully-managed build, host and manage to “set up and hand over” to ad hoc support, we’ll give you as little or as much help as you need.

        3CX Setup in a Snap

        3CX Setup in a Snap

        With One2Call your new system could be ready in minutes.

        Don’t waste time trudging through online guides. We can create new 3CX systems in minutes, configure it to your exact needs, and deliver it to you ready to use!

        250 User Meeting

        Free clientless web conferencing for quick and simple collaboration.

        Throw off the restrictions of other web meeting platforms. Host up to 250 people without plugins and use audio, video, screenshare and whiteboarding for true collaboration.

        250 User Meeting
        250 User Meeting

        250 User Meeting

        Free clientless web conferencing for quick and simple collaboration.

        Throw off the restrictions of other web meeting platforms. Host up to 250 people without plugins and use audio, video, screenshare and whiteboarding for true collaboration.

        Contact Us

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        Testimonials

        Andy Cook, Oak Electrical

        The install guys were professional and Knowledgeable. The transition from the old phone system to the new one was seamless.