Teams Voice - Cost effective way to call externally from Teams

Phone System for Microsoft Teams

Your transition to Teams starts here!

Microsoft nailed it when they created Teams for internal collaboration, but when it comes to external communications most businesses find it lacking.

Our Direct Routing solutions enable you to go 100% Teams right now or transition gradually by integrating an existing PBX.

And our all-in-one solution is perfect for Teams natives looking to add features and resilience, or save money on expensive Microsoft Calling Plans.

Easy Direct Routing

Simpler, cheaper and better than Microsoft’s Calling Plans.

Just £4.50 per user per month gives you 2,000 or 4,000 inclusive pooled minutes per user, per month (term dependent), built-in fraud prevention tools and superior failover options.

Connect your existing SIP lines with Microsoft Teams to enable inbound and outbound dialling.

Our connector enables you to make and receive external calls from your Microsoft Teams using either your existing SIP service or our own fully-integrated SIP lines with inclusive minutes and failover options.

Connect your existing phone system with Microsoft Teams for the best of both worlds.

Integrate Microsoft Teams with your existing voice platform to retain your existing phone system features but make and receive calls through Teams or use Your PBX as the starting point for a gradual transition to Teams.

Move fully to the cloud but keep phone system features with our all-in-one solution.

The simplest way to leave behind your old on-premise PBX. We’ll provide you with a feature-rich cloud-hosted phone system, business-grade lines and Microsoft Teams interconnect all for one simple price.

What is Direct Routing?

Direct Routing is a way to connect your own telephony services to Microsoft Teams.

It allows you to utilize more phone system features than are built into Teams, either by connecting your own or another phone system.

It allows you to keep control over your inbound numbers, make your own deals on your calling plans and avoid Microsoft’s own expensive calling plan bundles. It gives you better resilience options in terms of not having all your services with Microsoft and gives you options if Microsoft goes down to root your calls a different way.

How to call to Teams

How do I do it?

You will need:

  • For Office 365 E3 licenses or lower, you will need the Phone System add-on license and also the Audio Conferencing add-on license (if you wish to allow external parties to call into your audio conferences which most people will).
  • Alternatively Office 365 E5 licenses or above, which has Phone System and Audio Conferencing bundled in.
  • You will also need a Microsoft approved Session Boarder Controler’s (SBC).

One2Call can provide all of this for you.

    Call to Teams, easy to set up?

    Is it Easy Set Up?

     

    SBC’s are a complex piece of equipment that deals with security and routing of your calls. It needs setting up properly and properly maintaining.

    SBCs can be expensive. Depending on the size of your system it can be as expensive as a traditional PBX phone system.

    It’s also not a common IT specialism. It’s not something you can assume that you can just hand over to your IT team and they’re going to know how to do it all, or be able to learn quickly.

      Is Call to Teams complex?

      Is it complex?

      Easy Direct Routing by One2Call enables calling in teams without any SBC purchase or management.

      You can use our SIP trunks, your SIP trunks, your phone system or our phone system – just configure it however you like!

      And it can be delivered as an all-in-one solution to customers with Teams licenses, Direct Routing connection, SIP trunks and phone system features in one!

      It’s a much simpler, easier way to enable inbound and outbound dialling with your Microsoft Teams.

        Is Call to Teams right for us?

        Is it the right solution for us?

        For most businesses, yes.

        It gives you greater control over your important inbound calls and your customers’ inbound dialling and over the numbers that your teams are calling out.

        It means you’re not wholly reliant on Microsoft which gives you extra resilience and failover options.

        And it can give you much better functionality on your inbound calls than Microsoft enables built in. So, extra phone system features you might be using already, call centre features, call recording, call reports and things like that.

        Find out more below.

         

        Call to Teams Cost

        Cheaper than Calling Plan

         

        From £4.50 pu pm and including up to 4,000 free minutes per user, our Direct Routing Bolt On is half the price of the Microsoft equivalent.

        Full Phone System Features

        Connect your own Phone System, our cloud-based full PBX, or our Intelligent Routing Bolt On to beef up your options over Microsoft’s simplistic option.

        Full Phone System Features
        Full Phone System Features

        Full Phone System Features

        Connect your own Phone System, our cloud-based full PBX, or our Intelligent Routing Bolt On to beef up your options over Microsoft’s simplistic option.

        Get Calls when Microsoft Can't

        Get Calls when Microsoft Can’t

        Intelligent Routing instantly detects if a user isn’t available, for any reason, and reroutes the call to a colleague, mobile voicemail or ring group, so even if Microsoft is down, you aren’t!

        Security Built In

         

        All our Direct Routing Bolt Ons come with fraud monitoring and alerting, international and premium rate call barring and spend notification alerts as standard, putting you in control of your voice estate.

        Security Built In
        Security Built In

        Security Built In

         

        All our Direct Routing Bolt Ons come with fraud monitoring and alerting, international and premium rate call barring and spend notification alerts as standard, putting you in control of your voice estate.

        Carrier Resilience

        Carrier Resilience

        We’re not tied to any SIP trunk provider, so we can send your traffic via multiple carriers, within the same contract, to mitigate against network outages.

        Teams Setup

        We’ll help you with the setup on your Microsoft Teams environment too, including help ensuring you’ve got the right licenses.

        Teams Setup
        Teams Setup

        Teams Setup

         

        We’ll help you with the setup on your Microsoft Teams environment too, including help ensuring you’ve got the right licenses.

        Call Recording

        Call Recording

         

        PCI, GDPR and MIFID 2 compliant call recording can also be added, giving you full control over what is or isn’t recorded.

        Flexible Failover

         

        If your calls can’t get through to your endpoints, for whatever reason, we fail them over to mobiles or divert to voicemails in the cloud to ensure business continuity.

        Flexible Failover
        Flexible Failover

        Flexible Failover

        If your calls can’t get through to your endpoints, for whatever reason, we fail them over to mobiles or divert to voicemails in the cloud to ensure business continuity.

        Contact Us

        I would like to receive updates relevant to the topics I have selected above. I consent to One2Call using my data to do so, as detailed in their Privacy Policy.

        Testimonials

        Sam P, 50Five

        Very nice chap sorted out the problem for me. Nothing else I could ask for.