3CX Training Videos

As a 3CX Platinum Partner we aim to provide training resources for 3CX users.

Smiling member of the One2Call team

FREE 3CX Training Resources

At One2Call we aim to provide the tools to our customers to help them get ‘Technology on your side’. As a part of this mission we provide custom 3CX Training sessions with every 3CX install to all of our customers.

These 3CX Training sessions are based around the features and resources that are most important to them. But what happens after install for those businesses?

We can provide extra 3CX Training where required on an as needed basis. However, the resources that our customers ask for on a regular basis are 3CX Training Videos.

We have worked hard to provide 3CX Training Videos to our customers when required over the years to provide them with the information they need. However, whilst doing this we have been looking for patterns for 3CX Training Videos that people most ask for so that we can curate a list of FREE Public Videos that everyone can use.

As 3CX Platinum Partners we are in the perfect possition to be able to provide 3CX solutions for businesses across the UK, and now with these 3CX Training Videos we can provide these FREE 3CX Training Videos to businesses around the world.

Would you like to talk to us about 3CX? 
Or are there any videos you would like to see?

Jump to a section to find videos.

Hopefully you are able to find these 3CX Training Videos as useful as our customers have. We have divided them into 4 different sections based on user experience, click the jump links to head to each section.


3CX Version 18 – Web Client/Desktop App

How To: Log In to the Web Client
(and Mobile Apps)

How To: Make Phone Calls

How To: Add Contacts

More Videos
Coming Soon


3CX Version 18 – Web Client/Desktop App

How To: Customise Your
Web Client Experience

How To: Transfer Calls

How To: Configure Audio Sources

How To: Change your Status
& Set Status Rules

More Videos
Coming Soon


3CX Version 18 – Web Client/Desktop App

How To: Set Call Forwarding Rules

How To: Set or Record Personal
Voice Messages

How To: Log In & Out of
Call Queues

More Videos
Coming Soon


3CX Version 18 – Web Client

How To: Set Advanced
Availablility Options

More Videos
Coming Soon

3CX Version 18 – Management Console

How To: Set Up New
Users & Handsets

How To: Set Up 
Holiday Modes

How To: Set Up
Call Queues

How To: Download
Call Recordings

How To: View & 
Download Call Logs

How To: Restart
3CX Services

How To: Add/Edit
User Busy Lamp Fields

More Videos
Coming Soon


Paul D, AJ Marshall

Can contact support quickly, & visiting engineers communicative & polite/friendly.

Natasha, W Academy

Friendly staff who are very helpful.

Jane, Barca Leeds

Very quick at responding to problems – keep you updated – easy to deal with – very happy with the service !

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