Business Telecoms & Voice

Move customer calls to Microsoft Teams the simple, low-cost way.

Or boost your communications with Voice, Video, Web Chat and Social in a single solution.

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Our wonderful customers include:

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Microsoft Teams Voice for Business

Make external calls through Microsoft Teams without the cost, complexity and rigidity of Microsoft’s own solution.

With Easy Direct Routing from One2Call you can:

  • Use Teams apps to make and receive external calls.
  • Save money on expensive Microsoft call packages
  • Save money on additional Microsoft licensing
  • Continue to use existing telecoms infrastructure
  • Use Contact Centre features not available through Microsoft
  • Avoid problems associated with moving fully to Microsoft for voice.

We’re Microsoft Partners too, so we can handle all the setup for you. 

    Request your EDR free trial, or call us on 0333 313 77 73 to learn more.

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    3CX for Unified Communications

    3CX is an award-winning, business communications solution built with the future in mind.

    As a 3CX Partner One2Call has extensive in-house expertise so we can deliver a 3CX experience bespoke to your needs.

    • Unlimited free extensions and softphone apps.
    • Contact Centre features inc skills-based routing & KPI reporting.
    • Web Chat with chat-to-video built-in.
    • Facebook Messenger integration built-in
    • App-free video conferencing.
    • Click-to-call to let customers call for free (no cost to you or them).
    • Off-the-shelf system integrations, including Microsoft 365 & Teams.

    Get your 3CX hassle-free as a service fully-managed by One2Call, as a system-only service, or you can just call on us ad-hoc as and when you need help.

    Recent Testimonials

    Annette, Blastcom

    Ryan was very helpful and sorted out the problem for me.

    Mick, Utility 360

    They’re always so helpful and nothing is ever too much trouble!

    Scott Kristen, Holiday Inn

    Very pleasant staff, happy to help

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    Business Telecoms Support

    From a brand-new, hassle-free, fully-managed voice service to support for your legacy PBX, we've got you covered.

    Fully-managed means you worry about nothing. Hosting, programming, line faults, security, maintenance - we sort it all.

    Legacy PBX support helps you maximise your existing telephony investments. We can support phone systems from 3CX, Avaya, Mitel, Panasonic, NEC, Samsung, ShoreTel and more.

    We have one speedy standard response service level across all our packages. Extended support times and hardware replacement cover are also available.

    It’s that simple.

    Call us now on 0333 313 77 73 to chat about your support need.

    Cloud VOIP & SIP trunk management

    For a simple use-anywhere solution for your small business, or cloud-hosted VOIP platform makes telephony simple. Choose from pay-per-system or pay-per-user systems, or we can enable external voice calling from your Microsoft Teams for less than you'd pay with Microsoft direct.

    For SIP trunking, we only use tried-and-tested technology from major UK networks. We can help you with the set-up, or just manage the trunks on your behalf for a stress-free experience.

    And because we’re experts, we can offer add-on services many others can’t:

    • Network-level call failover and disaster recovery
    • PCI DSS complaint call recording
    • Trunk-side call routing
    • Converged SIP & mobile SIMs
    • SIP-hacking protection & prevention.

    Call us now on 0333 313 77 73 for more details.

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    Legacy Phone System Support & Migration

    Protect your investment, keep critical features or buy time to plan your move to cloud. Whatever your need, our fixed fee support helps you control your telephony costs while you plan for the future.

    We can support PBXs from Mitel, Panasonic, NEC, Samsung, ShoreTel and more. We can also support your third party add-on's, such as call recorders, from the likes of Oak, Akixi and TIM plus.

    We can even manage your move to cloud to ensure a smooth and cost-effective transition.

    Call us now on 0333 313 77 73 to chat about your support need.

    Contact Us

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