Premium Home Worker Broadband

Business-grade broadband for your key home workers.

 

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Fastest available speeds.

Our connections don't share bandwidth like standard broadband so you'll always get the maximum speed available.

Priority fix times.

Our Premium services have a 7 hour target fix, with next day fix on Standard, jumping you ahead of the majority of home connections. 

Built for voice & video.

Teams, Zoom and other cloud comms services work perfectly on our low latency, zero throttling connections.

Reliable remote connections.

Our Private WAN option provides a simpler, more secure and more reliable alternative to flaky VPNs.  

Solutions for slow internet areas.

With our Bonded ADSL and Bonded Fibre products we can increase speed and reliability even in poorly served locations.

Business traffic prioritised.

We'll give you a business and home wifi id but your business traffic will be prioritised. This means your family can still connect without disrupting your work.

Up to 330mbps.

Our Home Worker service levels can be applied to any product, from standard FTTC or ADSL to super high speed FTTP full-fibre broadband.

30-day contracts.

Any of our Home Worker solutions are available on monthly rolling contracts, meaning you're not committed if thing change in future.

Premium vs Standard Broadband

 

Premium Broadband

Standard Broadband

Service Level Agreement
Included None
Fix Times

7-hour target fix available

48 hour target fix
Engineer Availablity
Mon-Sat Mon-Fri
UK help desk
24/7/365 Core times only.
Service Quality

Guaranteed Low Latency (essential for VOIP, webinar & remote desktop)

Not Guaranteed
Bandwidth Management.
Guaranteed uncapped speeds. Unshared bandwidth. Throttled when demand high. Shared by up to 20 customers.
Resilience
ISP Data Centre resillience None

 

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Connect with confidence, any time.

Give your key home workers confidence in their connection with a broadband service built with business in mind.

Low latency guarantee makes voice and video calls smooth and jitter-free.

Uncapped speeds guarantee means you get all the bandwidth, all the time - no network throttling.

Prioritised business traffic allows other home users to connect, but your business traffic will always come first.

Priority fix means network engineers will deal with your problems before standard broadband users.

Private WAN allows you to combine your office and home connections into one quicker, more secure virtual network.

No problem locations means we can improve your service even in the most remote locations.

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What our customers say

“Absolutely spot on from start to finish, thank you to Ryan and Nick. You make my life easier!”

10/10
Laura Benfield
Employment Related Services Association (ERSA)
“Our move and installation of new IT infrastructure and phone systems couldn’t have been any smoother. The advice we had and technical guidance and support meant we felt totally at ease. Would definitely recommend One2call!”

10/10
Daniel
Motorfinity
“Local, extremely helpful, prompt. Quick to react when there have been issues (not caused by One2call). Have recommended in the past to clients.”

10/10
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Mark Frickling
Modern Creatives

You would think after using One2Call for over a decade I could have found a better Service Provider.

From Enterprise level to Home Office you guys have had my back on the comms front.

Thank you all!

Nic Wells
Adact Medical

"I would like to pass on my appreciation to the team at One2Call for the service we received.

You guys went above and beyond to deliver an excellent service and to minimise down time for us.

Jack and Adam were excellent throughout.  If you ever need somebody to do a write up or recommendation for you I would be more than happy to provide"

David Stocks
Financial Controller, Killis.

Professional people providing a professional service. Fully met our business needs and listened to our requirements. Responsive team and capable engineers.

Linda Benn
Greystones Medical
“Jordan was brilliant in re-locating our PBX even when the system did not behave as expected after the move and reconfigure he worked through and made sure everything was working as expected.”
Mark Green
Go Green Ltd

"I really appreciate your help today, especially so with the promptness of the service - you're brilliant.

The engineer who came was superb. He certainly knew what he was doing and he's fixed everything - all is good and working!

So thank you once again, you've saved us today".

Glenn James
Estimator, Stuart Pease Fibreglass Ltd.
“Stayed late on a Friday evening to fix my computer. Thank you”

10/10
Sarah Wroe
Commercial Property Partners
Personal, real people service. IT with traditional, feel safe values.
Eric Johnson
Director, Client Services

Our people

Real people with real solutions.

it's our in-house skills and knowledge, and how quickly they can be accessed, which keeps our customers happy.

Meet the team.