Siri, Teams, CODECs and more. Our 5 essential new 3CX features revealed.
When One2Call became 3CX partners they were the up-and-coming new pretenders, disrupting the then comfy telecoms world with its software-first, hardware-agnostic approach to business communications. Several years and many, many happy customers later, and 3CX Is an award-winning powerhouse of the industry, offering big and small businesses alike a simple yet compelling platform from which to build a flexible and integrated approach to modern business communications across voice, chat, SMS and social channels. Constant evolution has always been a part of the 3CX approach, so it comes as no surprise that they’re already reached major release 18. It’s also no surprise to those, like us, who follow 3CX developments closely, that 3CX v18 comes packed with new features alongside the usual security and stability updates, user-focused tweaks and performance improvements. But 3CX releases are so packed with…stuff…that it can be difficult to see the wood from the trees. So, we decided to pick our Top 5 new features from 3CX v18, which you can read about below, or just watch our short 5 minutes long video. If, on the other hand, you like nothing better than diving face-first into the nitty-gritty, you can check out the full release notes here.
No. 5: CODEC auto-selection.
No. 4: Sync user images from Active Directory.
No. 3: All New Windows App.
No. 2: Siri integration.
No.1: 3CX and Microsoft Teams direct integration.
More about 3CX v18.
We’ve got a number of videos about 3CX v18 on our YouTube Channel, so don’t forget to Subscribe for more 3CX content.
Use 3CX in your business
3CX powers businesses of all shapes and sizes, and One2Call supports those businesses. From full-service managed service to setup and handover, as 3CX Gold Partners and communications specialists, we’re the ones to call to get the power of 3CX working for your business.
Speak to one of our 3CX consultants:
Tracy Lilley, Ecclesfield Primary School
Responsive, friendly service. Very customer focused, polite and eager to help. Would definitely recommend and will use again.
James, Proove Restaurant
Very helpful, did exactly what I needed.
Jeanette Addis, Principle Support Ltd
Very approachable, friendly team and fast response time. Thank you.