3CX How To: Creating Reports User Productivity and Customer Satisfaction is Key in a busy call centre or customer service environment. Luckily 3CX Professional & Enterprise Licences include more than 20 Reports to help you monitor and keep these priorities at the...
3CX v18: Top 5 NEW features. Siri, Teams, CODECs and more. Our 5 essential new 3CX features revealed. When One2Call became 3CX partners they were the up-and-coming new pretenders, disrupting the then comfy telecoms world with its software-first, hardware-agnostic...
3CX v18: Management Console new features and changes. We compare the 3CX v16 and 3CX v18 admin consoles to see what’s changed. 3CX business communication platform is currently on major release 16 which has been around – with updates- since March 2019. A...
3CX v18: Web Client new features and changes. See the redesigned 3CX v18 Web Client vs the v16 Web Client. Even in its earliest iterations, 3CX was always intended to work just as well without handsets as with. As such the Windows App and, more recently, the...
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