One2Call Blog

Who has the greenest cloud?

Nov 12, 2019, 9:30:00 AM / by Alex Hodgson

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Anyone taking their CO2 reduction seriously should be thinking about how seriously their chosen cloud providers are taking their energy efficiency and carbon reduction.

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Hikvision ColorVu Review: Colour Night Vision at an affordable price?

Nov 8, 2019, 12:00:00 PM / by Paul Hibberd posted in CCTV, security

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When it comes to great quality night time security footage, Hikvision's Darkfighter cameras have long ruled the roost, but with ColorVu Hikvision are claiming to add full colour to the night time mix.

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14 Password Policy Best Practices for 2020.

Nov 4, 2019, 8:45:00 AM / by Danny Kirkby posted in pass phrase, password, security

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Password policies have been around for a long time in business, but when was the last time you reviewed yours? Is it still fit for purpose? The online threat environment is ever-changing and it may well be that your password policy, and overall password vigilence, has never been so important to your business.

So here is our round up the 14 password policy best practices for your business in 2020

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One2Call is CHAS Premium Plus approved.

Nov 1, 2019, 11:58:17 AM / by Alex Hodgson posted in News

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One2Call is extremely proud to have successfully upgraded its CHAS (Contractors Health & Safety) status to CHAS Premium Plus.

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HOW TO: Get Your Voicemails Emailed to You as Text.

Jun 20, 2019, 9:27:00 AM / by Alex Hodgson posted in 3cx, SME, voicemail, transcription

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One of the things that makes 3CX so popular is that there are just so many features thrown in to each of their 3 license levels, meaning you can pay for what you need, but then also explore the features you might not have thought about before.

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Integrating web chat and voice just got even easier.

Jun 3, 2019, 3:55:26 PM / by Alex Hodgson posted in 3cx, Blog, business communications, call centre

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It's only just over 2 months since 3CX released it's latest major version release, v16.0, which included their excellent new chat-to-voice feature, and already there's improvements!

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1700% increase in dwell time? Improved SEO? How can a phone system do that?

Apr 23, 2019, 8:47:00 AM / by Alex Hodgson posted in phone system, Website, SEO

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Convergence seems to be one of the watchwords of the day, meaning the process by which different technologies converge together to produce new features and streamlined processes. And it's the convergence of some fairly well-established technologies that might help improve your SEO performance.

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HOW TO: Convert Web Chats to Free Voice Calls with a Single Click.

Apr 5, 2019, 1:28:54 PM / by Alex Hodgson posted in 3cx, customer service, SME, UC, Unified Communications, Website, Wordpress, SEO

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3CX web chat screen record - v3

3CX is the software-based communications platform (or PBX in old parlance) that's been taking the business world by storm by bringing advanced features within the range of even the smallest SMEs.

It was one of the first platforms to adopt WebRTC, a new web standard that allows voice and video communication to take place direct through the browser removing the need for dedicated apps or applets.

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Beware of this "Paypal is restricted" text phishing scam.

Jan 17, 2019, 11:57:05 AM / by One2Call

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We've blogged previously about phishing emails doing the rounds pretending to be Paypal, but this morning one of our Directors got sent this text message which, at a quick glance at least, looked fairly genuine:

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Trial 13 services for FREE including Telecoms, IT Support & CCTV.

Jan 10, 2019, 3:50:16 PM / by One2Call

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Sheffield-based technology services provider opens up zero-commitment free trials across its' whole product range.

Technology is brilliant!

It has the ability to make your business operate more smoothly, more quickly, more efficiently, more cheaply and even make your customers and your employees more happy!

However, technology is also very complex, diverse and widespread making shopping for new solutions a bit of a brain-ache!

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