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See some of our helpful articles below.

14 Password Policy Best Practices

14 Password Policy Best Practices

Password policies have been around for a long time in business, but when was the last time you reviewed yours? Is it still fit for purpose? The online threat environment is ever-changing and it may well be that your password policy, and overall password vigilence, has never been so important to your business.

So here is our round up the 14 password policy best practices for your business.

Beware of this “Paypal is Restricted” Text Phishing Scam

Have you received a Messages from PayPal or one of many other online services regarding your account? Maybe you have received a Message claiming to be from Microsoft, Xbox, Playstation Store, PayPal, Amazon, Netlix, Disney+ or many other online stores claiming that there is an issue with your account or passord.

Take a look at this article to see some of the best ways to spot a Scam Email and ways you can prevent this in the future.

"PayPal is Restricted" Text Phishing Scam
"PayPal is Restricted" Text Phishing Scam

Beware of this “Paypal is Restricted” Text Phishing Scam

Have you received a Messages from PayPal or one of many other online services regarding your account? Maybe you have received a Message claiming to be from Microsoft, Xbox, Playstation Store, PayPal, Amazon, Netlix, Disney+ or many other online stores claiming that there is an issue with your account or passord.

Take a look at this article to see some of the best ways to spot a Scam Email and ways you can prevent this in the future.

Do I need a license to play on hold music?

Do I need a license to play hold music on my phone system?

As soon as music is created it automatically has copyright, and unless the artist has deliberately relinquished that copyright, that means that, as a UK business, you will need to pay the artist in one way or another to use that music.

In this article we’re going to quickly run through the different ways you can enable your business to play music legally through your phone system, including the ways you can do this for free.

Read more in our article at the link below.

On Hold Music for Business – Free Download

 

Find out how One2Call can help you with your telecoms systems and find out more how you can get 11 Free Tracks to suit a variety of moods and tones.

On Hold Music - Free Download
On Hold Music - Free Download

On Hold Music for Business – Free Download

 

Find out how One2Call can help you with your telecoms systems and find out more how you can get 11 Free Tracks to suit a variety of moods and tones.

Full Guide to Microsoft Teams PBX Integration

Full guide to Microsoft Teams PBX Integration

 

If you’re running Microsoft Teams and a phone system (PBX) from the likes of Cisco, Avaya, 3CX and others, and want to improve internal efficiency by learning how much the two can integrate, this blog is for you.

Microsoft’s Domestic Calling Plan prices slashed

As experts in both business voice and Microsoft 365 solutions, we’ve been working along our roadmap of building alternatives to Microsoft’s extortionate Calling Plans for a while, but what with “one thing and another” (nod, wink) causing half the world to suddenly realise out of the blue that Microsoft Teams is brilliant, we’ve had to pretty much turn our roadmap into a teleportation device!

Microsoft's Domestic Calling Plan Prices Slashed
Microsoft's Domestic Calling Plan Prices Slashed

Microsoft’s Domestic Calling Plan prices slashed

As experts in both business voice and Microsoft 365 solutions, we’ve been working along our roadmap of building alternatives to Microsoft’s extortionate Calling Plans for a while, but what with “one thing and another” (nod, wink) causing half the world to suddenly realise out of the blue that Microsoft Teams is brilliant, we’ve had to pretty much turn our roadmap into a teleportation device!

HikVision ColorVu Review

Hikvision ColorVu Review: Colour Night Vision at an affordable price?

 

When it comes to great quality night time security footage, Hikvision’s Darkfighter cameras have long ruled the roost, but with ColorVu Hikvision are claiming to add full colour to the night time mix.

What exactly do BT engineers do in the green street cabinets?

A lot of questions are due to the lack of transparency from Openreach as to what exactly they do, or have been doing, when you’re having a line installed or a fault investigated. In our experience a good Openreach engineer will take the time to explain to customers what is happening, but a bad engineer will just do what’s on their ticket a disappear, which can be frustrating to say the least!

Green Street Cabinet
Green Street Cabinet

What exactly do BT engineers do in the green street cabinets?

A lot of questions are due to the lack of transparency from Openreach as to what exactly they do, or have been doing, when you’re having a line installed or a fault investigated. In our experience a good Openreach engineer will take the time to explain to customers what is happening, but a bad engineer will just do what’s on their ticket a disappear, which can be frustrating to say the least!

Green Street Cabinet

How to report a broken green street cabinet?

 

These cabinets are maintained by Openreach, a former BT company which is now, theoretically, independent of BT and in charge of the majority of the UK’s telephone and broadband street infrastructure, including the green cabinets.

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Testimonials

Annette, Blastcom

Ryan was very helpful and sorted out the problem for me.

Julia Wallace-Ross, Cornerstones Education

So grateful for Jordan coming out so quickly and helping me out.

Jake, Opus UK

Closing tickets faster than I can submit them.